But if you’re building a mainstream consumer product, then from day one you need to tell yourself, “screw the power users.”
That’s hard to do – after all, you’re a developer, so you’re one of the power users. You want to make people like yourself happy.
But I’d argue that’s one of the biggest problems that has plagued the software industry. We’ve all built stuff for ourselves, even though the vast majority of software users aren’t like us.
The creator of HomeSite and FeedDemon on harmful consequences of listening to power users.